Privacy Policy

Last Updated: 01 January 2025

Introduction

Welcome to C&C Solutions. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at itwin.support@candcsolutions.co.uk.

Information We Collect

We collect and store email addresses, license identifiers, and registered country information from users who authenticate with our applications via Bentley IMS. This information is used solely for service provisioning, access authentication, accounting purposes, and licensing communication.

How We Use Your Information

We use the information we collect to:

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as strictly necessary to deliver integrated cloud services or as required by statutory law.

Data Security & Cyber Essentials Certification

We implement appropriate technical and organisational security measures to protect your information. C&C Solutions Ltd (Company No: 16255313) is Cyber Essentials certified under the UK Government scheme (IASME / NCSC). Our applications and services are hosted on dedicated, secured server infrastructure located in the United Kingdom, protected by perimeter firewalls, HTTPS/TLS encryption in transit, strict user access controls, and verified credentials on BlockMark Registry. For technical security details, visit our Security page.

Your Privacy Rights

Under UK GDPR and applicable privacy legislation, you have the right to access, rectify, or request deletion of the personal information we hold regarding your account. To exercise these rights, contact itwin.support@candcsolutions.co.uk.

Contact Us

If you have any questions regarding this Privacy Policy, please contact our data governance team at itwin.support@candcsolutions.co.uk.